Terms of Service

VouchFirst is an independently operated social ticket bulletin platform. References to “VouchFirst,” “we,” “us,” and “our” mean the individual or team operating the VouchFirst platform.

VouchFirst allows users to post ticket buying, selling, and trading information. VouchFirst may also provide seller reputation signals, vouched seller labels, scammer reports, moderation tools, and educational safety information.

VouchFirst is not a ticket resale marketplace, ticket broker, ticket exchange, escrow provider, payment processor, ticket seller, ticket transfer service, or merchant of record.

VouchFirst does not:

• Own, sell, transfer, or deliver tickets.
• Process payments between users.
• Hold funds in escrow.
• Guarantee that any ticket is valid.
• Guarantee that any seller, buyer, trader, or user will act honestly.
• Guarantee that a vouched seller will not scam, breach an agreement, fail to transfer tickets, or act improperly in the future.
• Guarantee that any transaction will be completed.
• Provide legal, financial, payment, or consumer protection advice.

All ticket transactions, communications, payments, and transfers are arranged directly between users.

By using VouchFirst, you understand and agree that fan-to-fan ticket transactions involve risk.

Both buyers and sellers are responsible for protecting themselves and exercising appropriate caution before entering into a transaction. You are responsible for verifying ticket details, the identity of the other party, payment methods, transfer methods, event rules, resale laws, and any other information relevant to the transaction.

VouchFirst does not provide escrow, payment protection, fraud insurance, buyer protection, seller protection, or transaction guarantees. Any transaction, communication, payment, transfer, or exchange of information between users is undertaken at your own risk.

You agree that VouchFirst is not responsible for losses arising from user-to-user transactions or communications, including scams, fraud, failed transfers, invalid tickets, canceled events, payment disputes, chargebacks, resale-law violations, impersonation, account bans, communications outside the Service, theft or misuse of ticket proof, screenshots, verification materials, emails, recordings, or other information shared with another user.

You further acknowledge that users may attempt to deceive buyers or sellers through fake payment confirmations, fraudulent chargebacks, impersonation, requests for "buyer protection," "buyer guarantee," verification, escrow, insurance, processing, or similar fees, or other fraudulent schemes. VouchFirst is not responsible for losses arising from such conduct.

VouchFirst may allow users to build reputation through verification, reviews, ticket proof, transfer history, account history, or other trust signals.

A "vouched" seller, reputation score, badge, trust signal, verification label, or similar designation means only that VouchFirst reviewed certain information available to us at a particular point in time. This may include ticket proof, transfer history, account history, verification materials, or other information we consider relevant.

Reputation signals are informational only. They are not endorsements, certifications, guarantees, warranties, recommendations, insurance, or promises regarding a user's honesty, future conduct, ticket validity, ability to transfer tickets, likelihood of completing a transaction, or overall trustworthiness.

A vouch is not a guarantee. A user who has received a vouch, reputation score, badge, or other trust signal may still engage in fraud, misrepresentation, chargebacks, failed transfers, disputes, or other harmful conduct. Users remain solely responsible for evaluating risk and deciding whether to proceed with a transaction.

VouchFirst does not guarantee the accuracy, completeness, or ongoing validity of any reputation signal, review, report, verification result, or trust indicator. Reputation signals may be based on incomplete information and may change over time as new information becomes available.

VouchFirst may change, remove, reduce, suspend, revoke, hide, or otherwise modify reputation labels, badges, trust signals, reviews, vouch status, listings, posts, or account access at any time and for any reason, including if we believe a user has violated these Terms, provided false information, engaged in suspicious behavior, harmed another user, harmed VouchFirst, or created risk for the community.

VouchFirst does not provide escrow and does not process payments.

If you pay another user, you do so outside VouchFirst. You are solely responsible for choosing your payment method and understanding the risks. VouchFirst may recommend safer payment methods for educational purposes, but we do not control, guarantee, or process those payments.

By using VouchFirst, you acknowledge that you understand the risks of transacting without escrow and without VouchFirst acting as merchant of record.

You agree that you will:

• Provide accurate information in listings, posts, reports, and verification submissions.
• Only list tickets that you actually own, control, or have legal authority to sell or transfer.
• Follow all applicable laws, including event rules, ticket terms, resale restrictions, consumer protection laws, and anti-scalping laws.
• Not misrepresent ticket ownership, ticket location, section, row, price, transfer method, availability, or seller history.
• Not impersonate another person.
• Not use fake accounts to create reputation, fake vouches, fake reviews, fake reports, or fake social proof.
• Not scam, attempt to scam, defraud, mislead, threaten, harass, dox, exploit, or abuse other users.
• Not target minors.
• Not post illegal, deceptive, abusive, harassing, discriminatory, explicit, infringing, or harmful content.
• Not use VouchFirst to sell above face value where applicable law prohibits above-face-value resale.
• Not use VouchFirst to evade bans, moderation actions, payment disputes, legal restrictions, or platform rules.

You must be at least 18 years old to use VouchFirst.

By using the Service, you represent and warrant that you are at least 18 years old and legally capable of entering into binding agreements.

Ticket resale laws vary by country, state, province, city, venue, event organizer, and ticket platform.

You are solely responsible for understanding and complying with all applicable laws and event rules before listing, selling, buying, or trading tickets.

If you attempt to sell tickets above face value in a jurisdiction where above-face-value resale is prohibited, that is a breach of these Terms. VouchFirst may remove your post, suspend your account, reduce or remove your reputation, and take other appropriate action.

By selling, listing, trading, or communicating on VouchFirst, you represent that you are not scamming, defrauding, or misleading other users.

If you scam or attempt to scam another user, you agree that you are actively harming users and VouchFirst’s reputation.

If we suspect fraud, scams, abuse, or illegal activity, we may:

• Remove your posts or listings.
• Remove or reduce your reputation, vouch score, or seller status.
• Suspend, restrict, or terminate your account.
• Preserve relevant account, listing, report, and communication information.
• Share relevant information with affected users when appropriate.
• Share relevant information with payment providers, including PayPal Goods & Services, where reasonably necessary for a dispute, scam report, investigation, or safety review.
• Share relevant information with law enforcement, regulators, legal counsel, courts, or other authorities when we believe disclosure is necessary or appropriate.

Relevant information may include your email address, phone number, usernames, payment handles, IP-related data, listing content, reports, communications, verification materials, timestamps, and other account information.

VouchFirst may allow users to create, upload, submit, post, display, link, or share content, including listings, comments, descriptions, reports, usernames, ticket information, images, screenshots, proof materials, and other content.

You are responsible for your content. You represent that you have the right to post it and that it does not violate law, third-party rights, event rules, platform rules, or these Terms.

You retain ownership of your content. However, by submitting content to VouchFirst, you grant VouchFirst a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, redact, display, distribute, publish, remove, analyze, use, and create derivative works from your content for purposes of operating, improving, promoting, moderating, protecting, and enforcing the Service.

This license includes the right to display listings, show trust signals, use reports for safety, redact scam examples for educational content, investigate abuse, and preserve evidence where needed.

VouchFirst may moderate, remove, restrict, label, downgrade, or refuse to display content at any time and for any reason, including if we believe the content is unlawful, unsafe, misleading, abusive, harmful, spammy, infringing, exploitative, above-face-value where prohibited, or otherwise objectionable.

We may also remove content or accounts that involve:

• Harassment or threats.
• Targeting minors.
• Doxxing or exposing private information.
• Fake vouches or fake reputation.
• Fraud or attempted fraud.
• Ticket resale that appears unlawful.
• Hate, abuse, or discriminatory conduct.
• Attempts to manipulate search, rankings, trust scores, reviews, or reports.
• Conduct that harms VouchFirst, users, or the integrity of the Service.

We are not obligated to monitor all content and do not guarantee that we will detect every scam, unsafe listing, illegal post, or harmful user.

Reports, warnings, scammer listings, and safety notices may contain allegations, opinions, claims, screenshots, communications, or other information submitted by users or third parties. VouchFirst does not independently verify every report and does not guarantee the accuracy, completeness, correctness, or truthfulness of every allegation, report, warning, scammer listing, or safety notice.

Publication of a report, warning, scammer listing, reputation signal, or safety notice does not constitute a factual finding, legal determination, or conclusion by VouchFirst that any person engaged in fraud, misconduct, or unlawful activity.

VouchFirst may review, edit, redact, remove, reject, preserve, or investigate reports at its discretion and may request additional information from any party involved.

Users may submit ticket proof, ticket transfer history, emails, screenshots, screen recordings, or other materials for verification.

You agree that VouchFirst may review verification materials to assess seller reputation, detect fraud, investigate scams, support disputes, and protect users.

You should redact sensitive information where possible before submitting materials unless the information is necessary for review. VouchFirst does not promise to verify every submission and may reject verification at our discretion.

If you request to get vouched, verify seller reputation, or connect a Reddit username to VouchFirst, you authorize VouchFirst to review, collect, copy, summarize, and use publicly available Reddit account and post information associated with the Reddit username, post link, or other Reddit information you provide.

This may include Reddit usernames, public posts, public comments, post titles, post bodies, timestamps, subreddit names, links, screenshots, and other publicly available context relevant to seller verification, scam prevention, reputation review, safety, moderation, or creating a VouchFirst listing or profile on your behalf.

By submitting a verification request, you agree that VouchFirst may use this information to create, draft, populate, edit, publish, distribute, or remove VouchFirst posts, listings, seller profiles, reputation signals, or safety records connected to your account or verification request.

You represent that the Reddit username, post, or account information you provide is yours or that you have authority to submit it for verification. VouchFirst is not affiliated with, endorsed by, or controlled by Reddit. Reddit content and accounts remain subject to Reddit’s own terms, policies, and moderation decisions.

You may not:

• Scam, defraud, or attempt to defraud users.
• Sell tickets you do not own or cannot transfer.
• Misrepresent ticket details.
• Create fake vouches, fake reviews, or fake accounts.
• Coordinate fake reputation with other users.
• Use bots, scrapers, or automated abuse.
• Harass, threaten, stalk, dox, exploit, or abuse users.
• Target minors.
• Upload malware or harmful code.
• Violate resale laws or event terms.
• Sell above face value where prohibited by law.
• Interfere with the Service.
• Use VouchFirst in a way that harms our reputation, users, or safety systems.

We may suspend, restrict, or terminate your access to VouchFirst at any time if we believe you violated these Terms, created risk, harmed users, harmed VouchFirst, violated law, or engaged in suspicious activity.

We may also remove posts, remove reputation, remove vouch status, block future listings, preserve evidence, and cooperate with payment providers or law enforcement.

VouchFirst may link to or reference third-party platforms, including Reddit, Ticketmaster, StubHub, Viagogo, SeatGeek, TicketSwap, PayPal, social media platforms, event organizers, or ticketing services.

VouchFirst does not control those third parties and is not responsible for their content, policies, payments, ticket transfers, disputes, decisions, or actions.

VouchFirst provides general safety information and platform features. We do not provide legal, financial, tax, consumer protection, payment, or professional advice.

You should consult appropriate professionals or official sources for questions about laws, disputes, chargebacks, taxes, resale rules, or legal rights.

The Service is provided “as is” and “as available.”

To the maximum extent permitted by law, VouchFirst disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, and safety.

We do not guarantee that:

• Listings are accurate.
• Tickets are valid.
• Sellers are honest.
• Buyers will pay.
• Transactions will complete.
• Vouched sellers will not scam.
• Scammer reports are complete.
• The Service will detect every scammer.
• The Service will be uninterrupted or error-free.

To the maximum extent permitted by law, VouchFirst and its operator(s), administrators, moderators, contributors, contractors, service providers, agents, successors, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages.

To the maximum extent permitted by law, VouchFirst’s total liability for any claim relating to the Service will not exceed the greater of: (a) the amount you paid VouchFirst in the 3 months before the claim, or (b) USD $100.

This limitation applies regardless of legal theory, including contract, tort, negligence, strict liability, warranty, or otherwise.

You agree to defend, indemnify, and hold harmless VouchFirst and its operator(s), administrators, moderators, contributors, contractors, service providers, agents, successors, and affiliates from any claims, damages, losses, liabilities, costs, and expenses, including attorneys’ fees, arising from or related to:

• Your use of the Service.
• Your content.
• Your ticket listings, transactions, communications, or transfers.
• Your violation of these Terms.
• Your violation of law or third-party rights.
• Your fraud, scam, misrepresentation, or misconduct.
• Any dispute between you and another user.

We may update the Service or these Terms at any time. Updated Terms will be posted with a new “Last updated” date. Your continued use of the Service after changes means you accept the updated Terms.

Questions about these Terms can be sent to:

Operator: VouchFirst
Contact: ticketresale124@gmail.com